Terms of Service

Eligibility and accounts

By creating an account or using JobFlow AI, you agree to these terms. You must be at least 18 and able to enter an agreement. If using JobFlow for a business, you must have authority to act for that business. Provide accurate account information, protect your credentials, and take reasonable steps to prevent unauthorized access. Notify us through Support if you suspect account misuse.

The service

JobFlow AI Pro is $349 USD/month and includes your contractor profile, lead management, pipeline statuses, follow-up date/time scheduling, background processing of contractor reminder emails, subscription management, and a secure workspace with tenant-isolated records.

Coming Soon: AI-generated customer replies, automated customer SMS, AI lead-response automation, estimate follow-up messages to customers, and review-request automation. These features are not currently included.

JobFlow helps contractors organize leads, customer details, estimates, job statuses, and follow-up schedules. Eligible Pro accounts can receive follow-up reminders. You remain responsible for checking your schedule and carrying out customer communications. Reminders can be delayed or fail; do not rely on them as your only record of an important deadline.

Features labeled upcoming, including AI replies and automatic customer messaging, are not currently included as available features. The service does not guarantee leads, booked jobs, revenue, or business results.

Pro subscriptions and recurring billing

JobFlow AI Pro is $349 USD per month. When live billing is enabled and you confirm a paid subscription in Stripe Checkout, you authorize recurring monthly charges until canceled. Any applicable taxes and the amount payable will be shown at checkout. Creating a JobFlow account alone does not start a paid subscription.

Billing currently operates in sandbox mode: no real payments are collected. These subscription terms describe the paid offering; a sandbox test subscription is not a real payment.

Use Dashboard → Billing → Manage Billing to open Stripe’s Customer Portal, manage payment information, view available billing records, or cancel. Cancellation is scheduled for the end of the current billing period. Pro access remains available through the paid-through period while the subscription is otherwise eligible. Confirm the cancellation and its effective date in Stripe and the dashboard. Closing the browser, logging out, or deleting a lead does not cancel a subscription.

Cancellation stops renewal; it does not automatically issue a refund. No guaranteed refund window or automatic prorated refund is offered by these terms. For a billing error or refund request, use Support. Any refund is subject to applicable law and review of the circumstances. Nothing here removes non-waivable consumer rights. Email support: support@myjobflowai.com.

Failed or overdue payments may interrupt Pro access. Price or material billing changes will be communicated before they apply, with an opportunity to cancel before a changed renewal.

Your lead and customer data

You retain rights to the data and logos you submit. You grant JobFlow permission to store, process, display, and transmit that content as needed to provide the service, including through the providers described in the Privacy Policy.

You are responsible for the accuracy and lawful collection and use of customer information, required notices and consent, and honoring customer communication preferences. Follow applicable privacy, marketing, email, and telephone rules when contacting leads. Do not upload data you are not entitled to use. JobFlow does not give legal advice or verify that your communications are lawful.

Acceptable use

Do not use the service for unlawful activity, spam, harassment, fraud, infringement, or harmful content. Do not attempt to access another contractor’s data, bypass subscription or security controls, introduce malicious software, interfere with service operation, or use automated requests in a way that disrupts the service.

Third-party services and availability

JobFlow relies on Supabase, Stripe, Resend, Vercel, and other infrastructure providers. Their services have their own applicable terms and privacy practices. Outages, maintenance, network failures, and provider changes can affect JobFlow. We may change features or maintain the service and do not promise continuous availability or an error-free service.

Intellectual property

JobFlow’s software, design, branding, and service content are owned by their respective owners. These terms give you permission to use the service for your business while complying with these terms; they do not transfer ownership of the service. Your own content remains yours.

Suspension and termination

We may restrict or suspend access for misuse, security threats, nonpayment, or material violations of these terms, and terminate access when reasonably necessary. Where practical, we will provide notice and a chance to resolve the issue. You may stop using the service and cancel your subscription through Manage Billing. Account or data deletion is a separate request through Support. Ending access does not erase amounts already properly due or obligations that by their nature continue.

Disclaimers and limits

To the extent permitted by applicable law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that reminders, stored information, or service outputs will always be accurate, complete, or available.

To the extent permitted by law, JobFlow’s operator is not liable for indirect, incidental, special, or consequential losses, including lost profits or missed business opportunities arising from use of the service. This limitation does not exclude liability that cannot lawfully be excluded, or liability for fraud, willful misconduct, or gross negligence. No term limits rights or remedies that applicable law does not allow us to waive.

Changes and questions

Updated terms will be posted here with a revised date. Material changes will be brought to your attention through the service or account email where appropriate; any consent required by law will be requested. For questions about these terms, billing, or your account, visit Support & Contact.