JOBFLOW AI · HELP & CONTACT
Support & Contact
Help with your account, subscription, leads, reminders, and privacy requests.
Contact JobFlow
Email support: support@myjobflowai.com
For account, billing, lead/reminder, or privacy requests, include a short description and your account email. Response times are not guaranteed.
Account & login
Use the email you signed up with. Check your inbox and spam folder for account confirmation or reset emails.
When contacting support, include the error text and whether the problem happens before or after email confirmation.
Billing & cancellation
Open your dashboard, then Billing → Manage Billing to use Stripe’s Customer Portal. Cancellation takes effect at the end of the current period. Confirm the effective date before leaving the portal.
Open billing (login required) · Read subscription terms
Billing is currently sandbox-only. For a billing issue or refund request, include your account email, the date, and an invoice reference if available. Do not send card details.
Leads & reminders
Check the follow-up date, time, contractor timezone, lead status, and Pro subscription status. Due follow-ups are checked on a five-minute schedule; email delivery can take longer. Reminders go to the contractor’s confirmed account email.
Open follow-ups (login required)
Report the scheduled time and timezone, what you expected, and any error. Avoid including unnecessary customer information.
Privacy & data requests
Request access, correction, or deletion by email at support@myjobflowai.com. Specify what you want changed or deleted and the account concerned. We may need to verify your identity and authority.
Subscription cancellation and account deletion are separate. If a contractor entered your data, you can also contact that contractor directly.
JobFlow AI Pro
JobFlow AI Pro is $349 USD/month and includes your contractor profile, lead management, pipeline statuses, follow-up date/time scheduling, background processing of contractor reminder emails, subscription management, and a secure workspace with tenant-isolated records.
Coming Soon: AI-generated customer replies, automated customer SMS, AI lead-response automation, estimate follow-up messages to customers, and review-request automation. These features are not currently included.
Keep your information safe
Never send your password, recovery link, authentication token, full payment-card number, or card security code. Redact private customer information from screenshots. JobFlow support does not need your password.